The present conditions of guarantee will be regulated by the laws the Spanish regulations on consumers and users, and especially, by Royal Legislative Decree 7/2021, of April 28, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws. 

The period of validity of the warranty of the products purchased through our website (www.elitewebshop.com), will be the legally established, at the time of purchase of the product, by Spanish laws on consumers and users. 

To be entitled to the guarantee, the client must be considered as a consumer or user. 

Elitewebshop jewelry pieces pass an exhaustive quality control before reaching the customer, in which possible defects in the quality of the frame, the characteristics of the precious gems, and the setting are reviewed. If there was an imperfection, it would be corrected before the jewel leaves the manufacturing process.

Once approved, the "Certificate of Quality of the Jewel" is issued, which endorses the characteristics of the piece, ensures that there are no manufacturing defects and that the final product is perfect; and it constitutes the guarantee of the piece. It is included in Elitewebshop's Quality Register, which allows you to identify the jewel in front of other similar ones.

Elitewebshop offers you three fundamental guarantees about your jewelry:

• Lifetime warranty on manufacturing defects.
• Guarantee during the first year from the acquisition of the jewel on crimping defects. 

Elitewebshop watches are completely new and original.

• All watches are delivered with their corresponding box and warranty stamped with the date of purchase, as well as the instructions provided by the manufacturer.
• Watch manufacturers offer 3-year warranties for the sale of watches within Spain and 2-year warranties outside Spain.